Recorder Status Light is Yellow

Symptoms

The Recorder is connected to the Medical Shirt and the Status Light is Yellow

Resolution #1 Check Shirt Connector

1. Remove and reinsert the Shirt Connector into the Recorder
2. Check that the Shirt Connector is flush against the Recorder
3. Check if the Status Light turns Green

Cause #1 Shirt Connector not fully inserted

The Shirt Connector was not fully inserted into the Recorder causing a recording problem

Resolution #2 Check Shirt Belt Connectors 

1. Disconnect and reconnect Shirt Belt Connectors
2. Press the Button on Recorder to check the Status Light
3. Is Status Light GREEN?

Cause #2 Shirt Belt Connectors not Connected

The Shirt Belt Connectors were not fully connected causing a recording problem

Resolution #3 Check Heart Sensors

1. Did you apply cream to the Heart Sensors?
2. If not - unzip the Shirt and apply Cream to all four (4) bronze patches
3. Zip Shirt
4. Reconnect Shirt Belt Connectors
5. Tighten Belts for snug fit
6. Press Button on Recorder to check the Status Light
7. Is Status Light GREEN?

Cause #3 No Cream

There was not enough cream on the bronze patches causing a recording problem

Resolution #4 Check Shirt Connector

1. Remove the Recorder from the Shirt Connector
2. Inspect the Shirt Connector - does it have a strip of silver tape?
3. If NO - apply a thin piece of tape to the top of the connector (flat plastic side)
4. The tape can be duct tape, scotch tape, electrical tape
5. If YES - is the tape coming off?
6. If YES - reapply a new strip of tape
7. Reconnect the Recorder and check the Status Light
8. Is the Status light Green? 

Cause #4 Shirt Connector

There was no tape on the Shirt Connector

If the Status light continues to be yellow after all 4 steps - Contact Support at 1 888-887-2044 (Monday-Friday 9:00 am - 17:00 pm) or email hexoskinmedical.support@carretechnologies.com